Does 'Hold at UPS CC' still work? (2024)

nikhilnagaraj24

macrumors member

Original poster

Mar 14, 2010
97
102
  • Sep 22, 2021
  • #1

Years ago, I used to log into my UPS Account and request to hold the new iPhone at the nearby Customer Center.

On release day, I'd just head to the CC and pick up the phone at 8AM instead of waiting around for the UPS truck, which would invariably show up at like 5PM.

Does this method still work or have they stopped entertaining this?

I have moved to a different town since I did those last. I forget how to figure out which Customer Center is applicable to your delivery area. Any tips?

S

Steven-iphone

macrumors 68000
Apr 25, 2020
1,953
16,490
United States
  • Sep 22, 2021
  • #2

The shipper may have delivery restrictions

S

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
  • Sep 22, 2021
  • #3

Yes, you have to either call UPS Customer Support or send an email to UPS to request a UPS CC. UPS has intentionally removed that feature on the "Change Delivery" Section. You just have to get the right person. Some will say that due to Apple's restriction they won't able to do it till after 1st attempt. Some will do it without giving you grief.

I requested mine to be held to be picked up at UPS CC via e-mail on Sunday and got a response on Monday that they put in a hold for pick up per my request. YMMV.

Good luck

  • Does 'Hold at UPS CC' still work? (2)

Reactions:

nikhilnagaraj24 and alexcue

nikhilnagaraj24

macrumors member

Original poster

Mar 14, 2010
97
102
  • Sep 22, 2021
  • #4

Shadowbech said:

Yes, you have to either call UPS Customer Support or send an email to UPS to request a UPS CC. UPS has intentionally removed that feature on the "Change Delivery" Section. You just have to get the right person. Some will say that due to Apple's restriction they won't able to do it till after 1st attempt. Some will do it without giving you grief.

I requested mine to be held to be picked up at UPS CC via e-mail on Sunday and got a response on Monday that they put in a hold for pick up per my request. YMMV.

Good luck

Perfect. Thanks much!

nikhilnagaraj24

macrumors member

Original poster

Mar 14, 2010
97
102
  • Sep 22, 2021
  • #5

Shadowbech said:

Yes, you have to either call UPS Customer Support or send an email to UPS to request a UPS CC. UPS has intentionally removed that feature on the "Change Delivery" Section. You just have to get the right person. Some will say that due to Apple's restriction they won't able to do it till after 1st attempt. Some will do it without giving you grief.

I requested mine to be held to be picked up at UPS CC via e-mail on Sunday and got a response on Monday that they put in a hold for pick up per my request. YMMV.

Good luck

Did you use the ‘Email UPS’ feature on the App (that makes you fill out a form) or was there an Email Address that you could share with me? I don’t think I’m able to locate an email address on the UPS app.

B

BrettDS

macrumors 65816
Nov 14, 2012
1,489
634
Orlando
  • Sep 22, 2021
  • #6

Also, before you do this check the hours of your UPS CC. Because of covid a lot of them have reduced their hours considerably. Instead of being open all day, mine is only open for a few hours in the morning and a few hours in the evening. I saw a post from someone else who said that his doesn’t even open until 5PM.

C

chanerz

macrumors 68000
Jul 7, 2010
1,778
1,106
  • Sep 22, 2021
  • #7

I’ve always used deliver at a UPS locker. Always works!

S

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
  • Sep 22, 2021
  • #8

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