Is DoorDash Down? How to Find Out & What to Do Next (2024)

Key Takeaways

  • Check if DoorDash is down by visiting their X help page or checking through status-detector sites.
  • If you are encountering issues while accessing DoorDash, consider restarting the app, your device and clearing your browser's cache and cookies.
  • When all else fails, contact DoorDash cutomer support for further assistance.

Experiencing issues with DoorDash and wondering, “Is DoorDash down?” It is a popular food delivery platform that allows users to order from their favorite local restaurants and have meals delivered to their doorstep.

If you’re unable to place an order or access the DoorDash platform, you’re not alone. Many users encounter technical glitches or server issues that disrupt their food delivery experience.

In this article, we’ll explore the common signs of DoorDash being down, potential reasons, and how to check the platform’s status. Whether you’re a regular user or a curious observer, understanding these issues can shed light on any temporary inconveniences you may be facing. So, let’s get into it.

Table of Contents

  • Past Outages of DoorDash
  • Is DoorDash Down? How to Determine
    • 1. Check DoorDash X Account
    • 2. Search #doordashdown on X
    • 3. Use Status-Checker Sites
  • Methods to Implement When You Can’t Connect to DoorDash
    • 1. Check Your Network Connection
    • 2. Restart Your Device
    • 3. Use DoorDash App
    • 4. Restart DoorDash
    • 6. Check Your PC for Malware
  • Contact DoorDash Support
  • Final Words
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Past Outages of DoorDash

Doordash, a widely used food delivery platform, has experienced several instances of service disruptions in recent months:

  • Jan 8, 2024: Users reported issues at 10:30 PM, resulting in a 57-minute downtime.
  • Nov 29, 2023: Outage reported at 2:55 AM, leading to a total downtime of 60 minutes.
  • Nov 20, 2023: An Incident at 10:48 PM caused a downtime of 31 minutes.
  • Dec 2023: Major outage lasting 10 hours, DoorDash APIs had 5xx errors attributed to Cloudflare issues. Resolution updates were provided through the Cloudflare status page. DoorDash Tablet’s Order Manager issue affected AT&T networks, lasting about 1 hour.
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These incidents highlight varying durations of downtime, ranging from minor disruptions lasting around half an hour to major outages extending up to 10 hours. DoorDash promptly addressed these concerns and worked towards resolving each incident to ensure a smoother user experience.

READ MORE: How Domino’s Self-Driving Cars Are Future-Proofing Pizza Delivery ➜

Is DoorDash Down? How to Determine

Since the service has a history of down servers, you can easily determine when it is working and when not. Here are the common methods to check the DoorDash servers.

1. Check DoorDash X Account

If you want to know what’s happening with DoorDash or you’re having problems, check out the DoorDash Help X account. It’s the official place where they share the latest updates and important info. It’s a reliable way to find out about any ongoing issues So, for the most current information, keep an eye on this account.

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2. Search #doordashdown on X

Go to X (Twitter) and search for #doordashdown. If lots of people are talking about DoorDash not working, it might mean there’s a problem. Check the tweets and look at the time they were posted to make sure they’re talking about the current issue and not an old one.

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3. Use Status-Checker Sites

Using status-checker sites can offer additional confirmation and insights into DoorDash’s current performance. Here, we have mentioned the best sites you can navigate to check if DoorDash is functional or not.

↪ Downdetector

Visit Downdetector to check if other users are reporting issues with DoorDash. This site aggregates user reports to give you an idea of the current status.

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ISDOWN is another useful site that can inform you whether DoorDash is currently experiencing downtime or if it’s working fine.

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↪ Statusgator

Explore Statusgator for comprehensive information on DoorDash’s current status. This site monitors multiple platforms to provide real-time updates.

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↪ Is it down right now?

This website allows you to check if DoorDash is down at the moment quickly. It provides straightforward information about the service’s availability.

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Methods to Implement When You Can’t Connect to DoorDash

There can be instances when DoorDash is not down but you can not connect to the service. Here’s what you can do in such situations:

1. Check Your Network Connection

Ensuring a reliable network connection is crucial for a seamless DoorDash experience. If you’re having trouble with it, start by checking your network connection. Make sure your device is connected to a stable Wi-Fi network or mobile data with a strong signal.

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Consider restarting your router or modem to refresh the connection. Toggle airplane mode on and off, and check if other apps on your device are working properly. If the problem persists, try accessing DoorDash from another device to see if it’s a network-related issue.

2. Restart Your Device

Another simple yet effective troubleshooting step is to restart your device. Restarting helps refresh the system, clear temporary glitches, and ensure that your device operates smoothly. Here’s a quick guide:

  1. Turn off your device completely
  2. Allow a few seconds before turning it back on.
  3. Turn your device back on.
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After restarting, try accessing DoorDash again to see if the issue persists. This straightforward action often resolves minor technical hiccups and contributes to a more reliable app experience.


3. Use DoorDash App

The DoorDash app can provide a convenient and efficient way to access the platform, especially if you’re facing issues with the website. The app is designed to enhance the user experience and may offer a solution to any problems you may be encountering. The app may offer a different interface and function more smoothly.

4. Restart DoorDash

If you’re experiencing problems with DoorDash, a quick solution is to restart the app. Simply close the DoorDash app, either by swiping it away or using your device’s close option. Afterwards, reopen the app to refresh its functions. This straightforward step often resolves minor glitches, providing a smoother experience.

5. Clear Your Browsers Cache & Cookies

You can also consider clearing your browser’s cache and cookies when you can’t access DoorDash on it. Follow the below-mentioned process to clear cookies on Google Chrome:

  1. Click on “” at the top-right corner of the screen.
  2. From the expanded menu select “Settings.”
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  3. Now, go to “Privacy and security” and choose “Clear browsing data.”
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  4. Check the boxes for “Cookies and other site data” and “Cached images and files.
  5. Finally, click on “Clear data” to remove the cookies and cache from the browser.
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READ MORE: How To Clear Your Cache On Any Windows Browser ➜

6. Check Your PC for Malware

If you are having issues with using DoorDash on your PC, it’s a good idea to check for malware. Use your antivirus software to scan your whole computer and make sure it’s updated. Also, check your web browser for any suspicious extensions and remove them. Keep your computer’s operating system updated for better security.

Here are some antivirus software you can use to use to check the virus:

↪ Microsoft Windows Malicious Software Removal Tool

A security utility is released monthly via Windows Update. It automatically runs in the background to detect and remove prevalent malware, providing an additional layer of security for Windows users.

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↪ Norton

Norton is a leading antivirus choice, known for its user-friendly interface, comprehensive features, and use of machine learning to stay current with virus trends.

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↪ TotalAV

TotalAV is a premium antivirus program recognized for its excellent malware detection rates and user-friendly interface. It offers advanced features like real-time malware protection, anti-phishing, VPN, and more, ensuring comprehensive security across devices.

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READ MORE: The 5 Best Internet Security Suites for 2024 [Detailed List] ➜

When you have tried the above-mentioned methods and nothing is helping you in resolving the issue, reaching out to DoorDash Support is a helpful step. It is there to help address any problems you may encounter, from order-related issues to technical difficulties.

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You can contact them via their number 1 (855) 431-0459 or website. Make sure to provide clear details about your concern to expedite the resolution process. Include every detail about your problem and the troubleshooting steps you have carried out to resolve it so the support team can identify the issue.

Final Words

That’s it. Your complete guide when you are wondering “Is DoorDash down right now?” With the history of being down multiple times in the past, you can now easily determine when it has an outage. tart by visiting their official X account, which often provides real-time updates on service status and any announcements regarding server issues.

Another reliable approach is to use status-checker sites. By exploring multiple sources, you can cross-verify information and gain a comprehensive understanding of DoorDash’s status. Stay proactive and informed by checking these resources to get the latest updates on DoorDash’s service status.


How often does DoorDash experience service disruptions?

Instances vary, but occasional disruptions can occur. Stay informed through official channels and status-checker sites.

What should I do if I can’t access DoorDash?

Restart the DoorDash app, check your network connection, or consider using the DoorDash mobile app as an alternative.

What actions can I take if DoorDash is down for everyone?

Stay informed, monitor official updates, and be patient. DoorDash is likely working to resolve the issue, and updates will be provided as they work towards a solution.

Can I rely on status-checker sites for accurate information?

While status-checker sites like Downdetector provide user-reported data, it’s advisable to cross-verify with official channels for confirmation.



Is DoorDash Down? How to Find Out & What to Do Next (2024)


Is something wrong with DoorDash today? ›

User reports indicate no current problems at DoorDash.

Why is my DoorDash not working? ›

Turn your phone's wifi off and back on again. Make sure you're not in airplane mode. Temporarily turn off your device's WiFi and use cellular data instead. Having a strong phone signal without wifi improves the app's connectivity.

How to get more orders as a Dasher? ›

  1. #1 Drive During Peak Times. ...
  2. #2 Choose the Right Days to Deliver. ...
  3. #3 Focus on the Right Areas. ...
  4. #4 Work on Multiple Apps. ...
  5. #5 Don't Be Unprepared. ...
  6. #1 Look for Larger Orders. ...
  7. #2 Offer a Great Service. ...
  8. #3 Integrate the Para App to Know Before You Go!

Why can't I DoorDash right now? ›

The accessibility of the “Dash Now” feature relies on the prevailing demand for drivers in your vicinity. Launch the DoorDash app and inspect the heatmap to determine if your area is designated as grey. If it is, this signifies low demand, and “Dash Now” might not be accessible.

Why is nobody delivering on DoorDash? ›

Short Answer: It's All About Timing and Demand

One of the biggest reasons no one might be picking up your order is due to how busy the DoorDash platform is at the time. When lots of people want food, there might not be enough drivers to go around. Another reason could be your location.

Is DoorDash in trouble? ›

Lawsuits against DoorDash allege that the company is skimming tips under California law, which requires that all tips go directly to employees.

Why isn't DoorDash letting me order? ›

The most common reason your DoorDash order isn't going through could be as simple as an app glitch or a payment issue. Before you panic, check your internet connection and make sure your payment information is up to date and correctly entered. Another tip is to restart the app.

How do I reset the DoorDash app? ›

Clear app cache (Android): If you're using an Android device, you can try clearing the app cache. Go to "Settings" > "Apps" > "DoorDash" > "Storage" > "Clear Cache." This can help resolve issues related to cached data. Reinstall the app: Uninstall the DoorDash app from your device and then reinstall it.

Why won't DoorDash let me schedule a dash? ›

If you don't see a city and time that works for you (i.e. can't schedule a dash), this means that we have enough Dashers on the road for your preferred area and time. Check back later as additional time slots may open up. Remember that you can always sign in to the app at any time and Dash Now if available.

What does the black fire mean on DoorDash? ›

If an area was previously experiencing a high density of offers but isn't anymore, this makes it a historical hotspot. These are marked on the map by a little black flame. If you see an area with a red hex and a black flame, that means that this hotspot has been busy in the past, and is busy again now.

How to get the highest paying orders on DoorDash? ›

High-earning Dashers make more money while dashing by accepting and completing more offers! Consistently, the Dashers who accept and complete the most offers are the Dashers who earn the most. The busiest areas are marked in red on the map of your Dasher app.

How to make $1000 per week DoorDash? ›

To accomplish this, it helps to be a top-performing driver. According to Gridwise numbers, the average salary for a DoorDash driver in the 90th percentile (meaning the top 10% of earners) is $20 an hour. So to make $1,000 a week on a DoorDash driver salary, you need to work 50 hours a week.

Why does my DoorDash never work? ›

Check for sufficient data signals for your phone's carrier. Check for a reliable WiFi connection and ensure you are not using a VPN service. Turn Wi-Fi off and mobile data on, and check if there's a difference.

Is DoorDash cutting down? ›

Nov 30 (Reuters) - DoorDash Inc (DASH. N) , opens new tab said on Wednesday it was cutting about 1,250 jobs, or 6% of its total workforce, as the food-delivery company looks to keep a lid on costs to cope with a slowdown in demand.

How to dash whenever you want? ›

As a Top Dasher, you'll have the privilege of using the “Dash Now” feature (which normally is accessible only during peak demand times) at any time, regardless of whether it's a busy period or not. This means that whenever you want to start working, you can just tap the “Dash Now” button and begin.

Why is DoorDash not ordering? ›

One of the most obvious yet common reasons you're getting zero DoorDash orders is because you're not actually scheduled and logged in for a Dash. If you're doing DoorDash for the first time, this is a pretty easy mistake to make.

Why is DoorDash taking so long today? ›

Reasons why an order may take longer than expected: The Dasher may be stuck in traffic. The Dasher may need to take a detour. The restaurant may be busy.

Why is DoorDash delivery unavailable? ›

It often boils down to no available drivers nearby or the restaurant being too busy or closed. DoorDash relies on part-time drivers to pick up your food and bring it to your doorstep. If there aren't enough drivers around, or if they're all busy, you might see 'Delivery Unavailable.

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