About Meevo
Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goals in one completely customizable, easy-to-use platform with a 98.5% positive support rating from more than 350,000 users. You’ll gain best-in-class, 5-star support from the moment you join the Meevo Community.
Awards and Recognition
FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Meevo Pricing
Meevo pricing plans are dependent on the number of users required. Pricing starts at $139/month for up to 5 users and scales as follows:5 Professionals: $139/month for up to 5 users and 1,500 text messages.10 Professionals: $179/month for up to 10 users and 2,500 text messages.15 Professionals: $269/month for up to 15 users and 5,000 text messages.25 Professionals: $419/month for up to 25 users and 7,500 text messages.Unlimited Professionals: $529/month for unlimited users and up to 10,000 text messages.Enterprise: Custom enterprise plans are available upon request.
Starting price:
$139.00per month
Free trial:
Not Available
Free version:
Not Available
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Meevo Reviews
4.38/5 out of 255 Reviews
Most Helpful Reviews for Meevo
1 - 5 of 255 Reviews
Jessica
Cosmetics, 11 - 50 employees
Used unspecified
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
Reviewed May 2024
Meevo Review: Meevo, Just Jump Right In!
Kevin
Consumer Services, 1 employee
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Meevo 2
My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.
PROS
Meevo2 was a great fit for me being that I worked for myself. It has a great price point for a single user too. Meevo2 grows with you as your needs change over time. They have unparalleled United States phone support. And yes, it’s very easy to speak to them.
CONS
I’m a tech first kind of person so, I love setting up this software in its entirety. I can see that this could be challenging for those of us who are not as tech friendly.
Reason for choosing Meevo
[SENSITIVE CONTENT] of Millennium Systems International took the best features from MSI and created Meevo2. He’s THE pioneer of salon software.
Reasons for switching to Meevo
I needed a more comprehensive system, like Meevo2.
Vendor Response
Thanks for the kind words about Meevo 2, Kevin. We value your business and are happy to hear you've had great experiences with our onboarding, education, and support teams. Looking forward to more years of success! Replied August 2021
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Customizable software for our growing medical spa
Excellent support and training for the entire staff. At any moment we can chat or call for assistance, as well as the incredible online resource Meevo “help” which I use almost daily for clarification. There are many webinars and o going trainings that also provide additional learning opportunities as we grow our knowledge of the system. We are very impressed overall and happy with our transition.
PROS
Bottom line, Meevo provides a fully customizable software that is dependable for the needs of our growing Medical spa and salon. As a 30 year old business that has changed for a salon to a high level spa, we needed a dependable and intelligent booking and reporting system that would give us everything and more. Meevo has some quirks, but overall our transition and training was smooth and seamless with a few exceptions.
CONS
Transitioning from our past software (Phorest), we lost all guest service history. This has been a challenge, however six months into our transition we have adapted. Gift cards also became a large concern as many transferred under “anonymous” instead of the guest name, causing us to have to rely on stored PDF form to look up many that are not located easily under guest profiles.
Reason for choosing Meevo
We were Salon Biz users for over 10 years. Once they required a transition into their new “Central” integration, there were so many ongoing issues we were forced to work with something new. Phorest was their first Transition out of Salon Biz Central.
Reasons for switching to Meevo
The software was very basic and did not provide enough confidence and security in booking appointments. Their check out process is very confusing as well and led to many mistakes.
Vendor Response
We love hearing that you've enjoyed using Meevo to help you grow your spa, Kelly! Make sure to check out the Meevo Academy for future webinars, interactive courses, and more! Replied June 2023
Christine
Cosmetics, 11-50 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed September 2021
Front Desk Manager/Customer Service Specialist
Not a good experience. Not saving time, just making employee's aggrivated and holding up clients from cashing out timely.
PROS
Not sure how to answer this question. Millenium was so much more user friendly for all, including training new employee's. Not a fan at all of Meevo 2
CONS
Not friendly. Can't click the back button, difficult to navigate, difficult to change or correct transactions from same day buisiness, can't change transactions from prior days buisiness that was not entered correctly, spending way more time cashing clients out, changing cost of products, and more. Just not a great product. Why not give the option of using Millenium or Meevo 2. Why shut down Millenium completely. Not a good buisiness decision.
Reasons for switching to Meevo
Not sure. The [SENSITIVE CONTENT] was convinced by someone. Would love to go back to Millenium.
Vendor Response
We're sorry to hear about the issues you've been experiencing, Christine. While our team is assisting you, we want to provide additional ways for you to learn how to utilize Meevo 2 for your needs. We will be reaching out to you shortly. If you need assistance sooner, please contact our Support Team at (973) 402-8801 or support@millenniumsi.com. Replied October 2021
jess
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
user friendly and well rounded software
I have worked with millennium/ meevo for over 20 years now. meevo is great and well constructed above many other salon/spa softwares out there.
PROS
the reporting is great to really see what's happening daily in company. smart centers are great for coaching and goal setting. meevo is always open to make changes and add new functions for the changes in industry.
CONS
some reports are too broad and not always detailed enough but there have been some new changes that are nice. once a new idea is implemented it takes so long for it to go live.
Reasons for switching to Meevo
wasn't part of that process. I am new to this company for a year and a half but been in industry for years since I was a massage therapist and a salon manager.
Vendor Response
We're delighted Meevo empowers your business growth through user-friendly features and insightful reporting, Jess! Replied March 2024
