Metro By T Mobile Sign In (2024)

FAQs

Why can't I login to my T-Mobile account? ›

For login issues, don't access your T-Mobile account online from a bookmark/favorites, try manually entering the website address and retry logging in. There is a limit of 30 login attempts in a 24-hour period.

Becoming a member is easy! Just open a Metro Membership Savings Account with an initial deposit of $5.00. You can open an account online or by visiting any of our branch locations.

No problem. Make one-time payments on our website-without extra fees. It's quick, easy, and all you need is a debit or credit card. Call 888-8metro8 (888-863-8768) or dial *611 from your Metro by T-Mobile phone.

What should I do if I forgot my username? From the login page, click “Recover Access” and go to the Username tab. Provide either the email address or mobile number you registered during signup; input your passcode; and submit the request. Your username will be sent to your email address or mobile number.

If you enter any of your security details incorrectly you may be locked out of your Online Banking to keep your accounts safe. Please call us on 0345 0808 508 or visit your local store so we can help.

Account Number: Go to MetroPCS.com, click on My Account, click on Payments and select any month. You can also find your account number in your bill reminder texts, which are sent every month. PIN: Normally your birthday, unless you changed it. If you are not sure, contact Metro PCS at 1-888-863-8768.

Savings Account Requirements

To open an account, visit the nearest Metrobank branch and bring one photo-bearing ID with your signature, as well as your initial deposit. See our complete list of valid IDs, deposit and interest rates, and fees. Start your savings journey and open a Metrobank savings account today.

What is the number for 1-888-863-8768? ›

Call us. Dial 611 from your Metro by T-Mobile phone or 1-888-863-8768 from any phone to talk with Customer Service about opting out of our marketing communications.

With instant access accounts you can save when you want to and have access to your money when you need it. The Instant Access ISA allows you to withdraw and replace money in the account within same tax year. And for regular instant access savings you can move money in and out whenever you like.

If payment isn't received for two consecutive due dates, service is disconnected and may risk phone number availability.

Your account must be less than 30 days past the due date to initiate a payment arrangement. You must pay any balance that is 31 or more days past due before you can set up a payment arrangement.

Absolutely and it is just as easy as paying your own account. Enter the recipients phone number, select the amount you want to pay, then pay easily with your debit or credit card, even with cryptocurrency, and the funds are instantly credited to your guests' account!

Troubleshoot no signal or "no service" errors

Turn off Wi-Fi to make sure you're using the T-Mobile network. Set the device Network mode to Auto. Remove any cases or covers from the device. Update the device software to the latest version.

Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.

Ensure you're on the bank's official website, with a secure connection. Check your bank's service status to see if the issue is on its end. Check your login credentials and reset them if you're unsure.